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Moje 1122, 110 00 Praha 1, Czech Republic

+420 602111222


Super Firma czech s.r.o.

Obchodní 101, Praha, Czech Republic
Employed: 1.1.2007 - 31.12.2010

Account Manager
- Key account management
- Opening new customers
- Opening new challenges
- Annual planning and monitoring
- Support of Sales Director

Export Mléka a.s.

Pracovní 2, Mlékojedy, Czech Republic
Employed: 1.1.2002 - 31.12.2007

Sales manager – export
- Developing and managing export activities in the area Middle East, Asia and Pacific
- Working closely with local representatives and agents
- Participating in business planning and controlling

Customer service manager
- Managing a team up to 130 employees.
- Coaching and developing the team to ensure company achievement
- Capturing all queries and complaints from clients
- Following-up on all complaints and queries in order to solve customer requests within specified timeframe
- Co-operating with other departments and create action plans to ensure continuous improvements in company achievement and client satisfaction

Malá Firmička a.s.

Employed: 1.1.1999 - 31.12.2002
Malá 2, Prunéřov, Czech Republic

Customer service engineer
- Customers supporting
- Servicing of agriculture machinery


Czech Agriculture University

Zemědělská 15, Praha 5, Czech Republic

University education: 1993 -1998